Refund Policy
At SupremeHall, our dedication lies in delivering top-notch graphic design services while prioritizing client contentment. In an effort to uphold transparency and elucidate our payment and refund guidelines, we encourage you to carefully review the following information.
Last updated: [16th Jan, 2024]
1. Payment in Advance
At Supreme Hall, we operate on a payment-in-advance basis for our graphic design services. This means that payment is required before we initiate work on your project.
2. No Refund Policy
We understand that circumstances may vary, but please note that Supreme Hall has a strict no-refund policy for services provided. Once payment is made, it is considered final. Be sure to review our Quality Assurance section for details on how we ensure customer satisfaction.
3. Quality Assurance
We take pride in delivering high-quality graphic design services. Our Quality Assurance measures are in place to ensure that you receive a product that meets or exceeds your expectations. If you encounter any issues with the quality of our work, please refer to the Refund Process outlined below.
4. Amendments and Revisions
We value your feedback and strive to make your experience with Supreme Hall exceptional. You are entitled to a reasonable number of amendments and revisions during the design process. Please communicate your preferences clearly to facilitate a smooth collaboration.
5. Cancellation Policy
While we do not offer refunds, we understand that circumstances may change. If you need to cancel a project after payment, please contact us as soon as possible. Depending on the stage of the project, we may offer credits or alternative solutions.
6. Contact Us
If you have any questions, concerns, or require assistance, our customer support team is here to help. Contact us at edward@supremehall.com for prompt assistance.
7. Changes to this Policy
Supreme Hall reserves the right to modify or update this refund policy at any time. Changes will be effective upon posting to the website. We encourage you to review this policy periodically for any updates.